See Exactly How Conversations
Drive Leasing Outcomes
For the first time, operators can see exactly how leasing conversations drive tours and applications across their portfolio. Not CRM data. Not gut feel. The actual conversation performance.
3 of 4 agents are skipping discovery questions. Calls average 1:40 — 45s shorter than portfolio median.
Agents who mention included amenities during price objections book tours 68% of the time vs. 28% who don't.
Score improved 18 pts in 3 weeks. Now using two-option close on 90% of calls. Share her approach with the team.
Visibility
What Managers Can Finally See
Next-Step Capture Rate
The percentage of calls that end with a concrete next step. The metric that predicts leasing velocity.
Property Comparison
See which properties are converting and which aren't — with the conversation data to explain why.
Agent Performance
Not to punish — to coach. See where each agent excels and where coaching will have the most impact.
Coaching Signals
Signature identifies specific coaching opportunities — missed objection handles, skipped discovery, weak closes.
Conversion Funnel
From first call to signed lease — see where prospects drop off and why, across your entire portfolio.
ROI Projection
See exactly how conversation improvements translate to additional leases and revenue. Real math, not guesses.
The Core Metric
Next-Step Capture Rate
The percentage of leasing calls that end with a concrete next step — a tour booked, an application started, or a confirmed follow-up. This single number tells you more about leasing performance than any trailing indicator in your PMS.
Finally See What's Happening on Every Call
The data you need to understand leasing performance across your portfolio — starting at $3/unit/month.